Contact

Let’s get specific.

For a product question, include the name or SKU and the dimensions you are comparing. For a band, tell us which closure and stated fit range you are considering. Please do not include sensitive medical or financial information.

Already sent a request?

Quote your order reference so we can locate the selection. If your address or quantity needs changing, contact us before dispatch. An email is not an automatic change to a parcel already on its way.

Returns and business correspondence

The supplied Centennial address is a mail contact and instructed return destination. No public visiting hours, local pickup or drop-off service is offered. Email before mailing a return so we can provide the appropriate label and instructions.

Before you pay

We confirm acceptance and provide genuine manual bank-transfer instructions separately. No payment is taken through checkout. If a message asks for unexpected account details or appears to change transfer instructions, verify it using the exact phone or email shown here.

Shipping details · Return procedure